Life in a Matrix

Complex companies rely on well defined processes to assure consistent results. Quality management and accreditation systems like ISO 9000 are widely used to specify standards and audit the quality and operation of these processes - but here is an application I hadn’t seen before
On my recent trip to Malaysia I visited this beautiful Chinese temple
 
Nothing [...]

[Read more →]

Yesterday the Financial Services Authority in the UK cited a major bank’s matrix structure as a contributing factor in a risk management failure - including the phrase “a complex matrix structure for the structured credit group with multiple reporting lines which at times led to uncertainty as to supervisory responsibilities”. Read the full article here
In working with a number [...]

[Read more →]

It’s good to be back from holiday! Actually it is not, I am trying to sound positive but I think I have a huge natural talent for relaxation - anyone want to sponsor me?
Sitting around the pool in Penang I came across several expatriates who work in large organizations.
Talking to them reminded my of a [...]

[Read more →]